What is your return policy?Updated a year ago

If you are unhappy with your most recent box, simply contact us and request to return it within 30 days of delivery for a refund.  Only one subscription renewal box per account is eligible for return.

Any products that are damaged through mishandling or misuse are not eligible for return for a refund.

Returns on partial kits are not accepted.  All items purchased as part of a kit must be returned in order for the kit to be refunded.

For all returns, please contact customer support at [email protected] for return instructions.

Shipping is non refundable, and customer will assume responsibility for any return shipping costs.

No refunds will be issued for returns made on orders that were not eligible for return based on the above stated return policy.