If you believe that your box shipped to an old address, reach out to our support team and let them know:
- The first and last name on your account
- The email address associated with your account
- Your new shipping address
They’ll make sure your shipping address is updated, and get a new box sent out to you right away.
You can contact Member Services at: firstname.lastname@example.org
If you have already reached out to our member experience team, please allow 24 hours for us to respond.