My Order Won't Go Through!

If you’re having trouble submitting your order, double check your card details. If the error message has no specific information, it’s possible the incorrect expiration date or CVV code was entered.

Still stuck? Get in touch with our support team and let them know:

  1. The first and last name on your account
  2. The email address associated with your account
  3. The issue you’re having, and any specific error messages showing

You can contact Member Services at:

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