What is Your Cancellation Policy?

You can cancel your account at any time, but we'd hate to see you and your beard go!

If you're looking to cancel your subscription because you currently have too much product to maintain your luscious mane, consider changing your renewal date. You can change this date to be for any date in the future!

Learn how to change your renewal date here: How Do I Change the Renewal Date for My Subscription

If you'd like to cancel your subscription for a different reason, our support team will be happy to assist you! But, we’d like to know why you’ll be neglecting that beautiful face forrest of yours...

Simply send our support team a message with your request to cancel and a quick note about why, and they’ll take care of the rest.

Why do we ask that our members write in to the support team to complete the cancellation of a subscription?

At The Beard Club, transparency and member service are critical to the mission and purpose of the company.

We provide clear and conspicuous disclosures about our subscription offerings throughout our website and in numerous emails that our members receive following their orders.

By requesting that our members email our support team directly, it allows us to have an open and honest conversation regarding the subscription process and product offerings. With thousands of direct member touch points per day, our members help inform a variety of our decisions from product development to website flow. Your feedback is incredibly important to us!

To cancel your subscription, you can contact Member Services at: support@thebeardclub.com

They'll be available to assist you Monday through Friday from 9am-5pm, and on Saturday from 9am-1pm

Have more questions? Submit a request


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