I Received My Order, but the Product(s) in My Box are Damaged or Have Spilled.

This rarely happens, but if you have received your box with spilled products in it, simply reach out to our support team. They’ll get a replacement product sent out to you right away.

Just let them know:

  1. The first and last name on your account
  2. The email associated with your account
  3. Which product(s) have are damaged or spilled

You can contact Member Services at: support@thebeardclub.com

If you have already reached out to our member experience team, please allow 24 hours for us to respond.

Have more questions? Submit a request


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