How Do I Change the Renewal Date for My Subscription?

Any member can change the renewal date for their subscription at any time! 

Read below if you started your subscription in October 2019 or later. If you have an active subscription that began before October 2019, skip this section and scroll the bottom.

What does this mean? If your beard is particularly thirsty, you can move the next renewal sooner. If you have laid away ample stores of product for that beautiful mane of yours or if you'd simply like to wait longer than 30 days to receive your next shipment, you have the ability to change your renewal date to any date in the future. 

First things first, log in to your account. 

In the "Next Shipment" tab, you can change your renewal date by individual item. If you're looking to change your renewal date on your next box then you'll need to change the date for each individual item. Luckily that only takes a few moments. Here's what to do: 

Click "Edit" next to each item...

Screen_Shot_2019-12-16_at_2.53.25_PM.png 

In the pop-up window, click "Edit" next to the "Next Change Date" and then select the date that you'd like in the calendar. Make sure to click "Save Date" before you close the window.       

 Screen_Shot_2019-12-16_at_2.53.58_PM.png

Again, do this for each item that you want to change the date on. To see all the products you are subscribed to and their next shipment date, click here or go to the "Subscriptions" tab

Screen_Shot_2019-12-16_at_3.01.14_PM.png

If you have any other questions, contact us

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This is for our members who started their subscription before October 2019:   

It's extraordinarily easy to change the renewal date for your subscription. Here's how:

  1. Log in to your member profile (you can do that here)
  2. Navigate to the 'Subscriptions' tab
  3. Select the eye icon as shown below:

The_Beard_Club_-_Pause___Change_Renewal_Date_for_Subscription_Step_1B.png

4. Select 'Change Renewal Date'

The_Beard_Club_-_Pause___Change_Renewal_Date_for_Subscription_Step_B2.png

5. Select any date in the future for your new renewal date

The_Beard_Club_-_Pause___Change_Renewal_Date_for_Subscription_Step_A2.png

6. Select 'Change'

The_Beard_Club_-_Pause___Change_Renewal_Date_for_Subscription_Step_A3.png

You have now successfully changed the renewal date for your subscription!  

 

 

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