FAQ
Becoming a Member
- What is The Beard Club
- How Does the Membership Work?
- How Do I Start My Membership?
- Can I Sign Up For a One-Time Order?
- Is It Free to Join?
- What Can I Expect When I Join?
Membership Subscriptions
- Do You Offer a Yearly Subscription?
- Where Are My Subscription Settings?
- How Do I Manage My Subscription?
- Can I Place My Subscription on Hold?
- Can I Have My Next Box Sent to Me Sooner?
- How Do I Change the Renewal Date for My Subscription?
My Beard Box
- Can I Change the Items in My Box?
- How Do I Add Products to My Box?
- How Do I Remove Products From My Box?
- Can I Edit My Order?
- There are Product(s) Missing from My Box
- I Received My Order, but the Product(s) in My Box are Damaged or Have Spilled.
Member Profile
Shipping
- Where is My Beard Box?
- When Will My Box Ship?
- What are Your Return & Refund Policies?
- If I Ordered an Item on Backorder, When Can I Expect My Box?
- What Are My Shipping Options?
- Where Can I Have My Order Shipped?