HOW DO I CANCEL MY SUBSCRIPTION?

We're sorry to hear you'd like to cancel. But we can easily help you with that.

If you have an active subscription that began before October 2019, please contact customer support for assistance.
Mobile

How to cancel

Login to your account here.



When logged in, select the “human” icon in the top right hand corner.



Once on your account page— click the black drop down menu and select ‘Overview’.



Scroll to the bottom of this page and select “Cancel Plan”. Choose your reason for cancellation and click “Cancel Plan”.



Desktop

How to skip a shipment

But first, with our new website, you can easily skip a monthly shipment or skip an individual product. If you'd like to do that, go to your account: https://thebeardclub.com/account/login then under "Next Shipment" tab click "Skip" to skip one month.



Edit product shipment frequency

Or click "Edit" to change the frequency in which you receive individual products.



How to cancel

If you'd still like to cancel, then you can do that by going into your account then click on "Overview".





Please note that any changes to your subscription should be made at least 72 hours (3 days) in advance of your next order date.

Remember, just because you may not be getting products on a monthly basis, you are still part of the Club! This means you have access to Beard Club merchandise, receive beard care tips, still part of our Rewards program and more!

If at any point, you need more beard products and would like to resubscribe, you can simply log back into your account and re-activate your old subscription or start your next box from scratch.

If you have any other questions, contact us!
Was this article helpful?
Cancel
Thank you!